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0330 808 1811
Owners - UK
Renting through Covid times
Do I need to change my behaviour?
Can I hire out my RV for social distancing and isolation bookings?
What are the cleaning recommendations due to Covid-19 before each hire?
What happens if my hirer can no longer travel due to travel restrictions?
Do I need a gas certificate or habitation check to list on Camplify?
How is the listing fee / booking fee calculated?
Can I list on more than one site?
Can I list my converted van?
How does Camplify communicate with owners?
See all 9 articles
Is my van covered by insurance?
Why am I asked to pay for VAT on an insurance claim compensation?
My van is going to Europe/Ireland, am I covered by insurance? What do I need to do?
Do you have insurance that allows hirers to tow my touring caravan?
Can I use my own insurance policy for hiring on Camplify?
See all 12 articles
Setting up your RV Listing
How much should I charge for relocation fee?
Do I need to provide linen?
How do I update my pricing and availability?
How do I close my availability?
What are the pick-up/drop-off/delivery times?
See all 6 articles
What if my van gets damaged during the hire?
What precautions should I take to avoid breakdowns or any liability?
Getting Paid From Camplify
When will I get paid?
What if the hirer wants to pay offline?
How do hirer payments work?
Manage your Account
How do I remove/deactivate my listing from Camplify?
How do I find my RV ID?
How do I update my account information?
Where do I update my bank details?
Do I need to pay tax?
Reviews of Hirers and your RV
How do I get good reviews?
How do I review the hirer?
What if my hirer leaves a bad review?
Download our Camplify App
Is there Offline mode for the app?
Marketing and Growth
How do I get more hires?
What can I do to add value to my bookings?
How do I get featured in one of your owner's stories?
What can owners do to improve the quality of photos?
How do I expand my Camplify business?
Pick-Up and Return
What are the pre-hire and post-hire checklists?
Is my way to/from a drop off covered by insurance/roadside assistance?
How long do I have to report damage?
Can I submit the pre- and post-hire checklists offline?
My van is out on hire, and now what?
See all 7 articles
What if I don't want to accept a booking?
How do I know that a hirer has paid?
I approved a booking but the hirer is not paying, what should I do?
How can I best manage my pending bookings?
How do I edit the hirers booking? Dates? Prices?
See all 6 articles