Itching to feast your eyes on all the money you've made from your van? We're not surprised, it's a great feeling! To help understand when you'll see the money in your account, please review the payment process below:
1. You must complete a short onboarding course before you can receive payments for your hires. You will be prompted to do this once you complete your listing.
2. Booking earnings are transferred in two instalments: Initial payment (IP) is the first portion of the booking that you are paid for and is equivalent to 50% of the booking value. This payment occurs on the Thursday after the booking has commenced. Final payment (FP) is where any remaining earnings less Camplify's listing fees are transferred to you. This payment occurs on the Thursday after the booking has ended. Note* If your booking dates have been adjusted the payment percentage may vary to cover the new adjusted balance (reductions will affect the IP, while extensions will affect the FP).
3. Along with the payment, you will be sent a remittance advice detailing what you were paid for.
4. If there are reductions in the owner payment after the booking is initially secured with payment, this will be credited against the initial payment. If there are any extensions that increase the owner payment after the booking is initially secured with payment, this will be applied to the final payment.
5. Please remember to keep our community safe by submitting a review of the hirer when completed.
Haven't received a payment?
Payments may take a few days to reach your account. Most high-street banks offer you the option to set up free text alerts for incoming payments. We strongly advise you to set up one to be kept up to date with your payments at all times.
Please note: If you have recently made changes to your bank account details in your Camplify Dashboard, please contact us to ensure that payments are being deposited into your correct bank account.
If you are currently expecting money and have not received any, please reach out to us.
United Kingdom
0330 808 1811