Itching to feast your eyes on all the money you've made from your van? We're not surprised, it's a great feeling! To help understand when you'll see the money in your account, please review the payment process below:
1. A one-off onboarding call with a Camplify Community Manager is necessary before you can receive payments for your hires. Our team will send you an email in regards to scheduling your onboarding call; please contact us if you have not received this email.
2. Once the hirer has made the initial payment, 50% of the booking will be paid to you at the beginning of the hire (Thursday on or after the booking starts). This is known as the initial payment. The balance is paid by the hirer 30 days in advance of the hire and the remaining 50% will be paid to you on completion of the hire (Thursday after the booking completes). This is known as the final payment.
3. Along with the payment, you will be sent a remittance advice detailing what you were paid for.
4. Please remember to keep our community safe by submitting a review of the hirer when completed.
Haven't received your payments?
Payments may take a few days to reach your account. Most high-street banks offer you the option to set up free text alerts for incoming payments. We strongly advise you to set up one to be kept up to date with your payments at all times.
Please note: If you have recently made changes to your bank account details in your Camplify Dashboard, please contact us to ensure that payments are being deposited into your correct bank account.
If you are currently expecting money and have not received any, please reach out to us.
0330 808 1811