Mishaps may occur from time-to-time. It’s really important that you familiarise yourself with the following processes to ensure you remain safe, and for us to help you get back on the road enjoying your holiday again.
What happens if I damage the van? E.g. awnings, exterior panel damage, interior damage
- Be transparent and call the van owner as soon as possible. The owner will have the best advice about their van and it's important to work together.
- Call the Camplify team on 0330 808 1811 to update us on the incident and the details of your conversation with the van owner. Together we can assist you with the next steps and help you to coordinate any repairs if needed
- Take photos of the damage.
- Read more on how to reduce damage here.