We have an extensive Help Section that should help you find the answer to most of your questions. If you can't find the answer then use the "Contact Us" form. We will get back to you as quickly as possible.

We have developed a professional, reliable, and capable support team to assist hirers and owners with any problem they may face. 


For urgent assistance please call 0330 808 1811

Our lines are open between 9am and 5pm. If the line is busy, record a message and we will call back. 


FAQ - What if I break down?

FAQ - What if I am in an accident?


Information we need from you to help you

  1. Your name, phone number and email
  2. Booking ID


Do not contact the Camplify Facebook Groups for urgent attention.  

The Facebook group is NOT a suitable place for urgent issues, damage or insurance questions.


Finding the "Booking ID"

  1. Go to your Camplify App or Dashboard
  2. Find the booking in "Bookings"
  3. See the "Booking ID" and Hirer Name