Camplify is a peer-to-peer platform which allows the individual owners to select times that suit their circumstances. We also take into account every hirer will also have a set of requirements depending on destination, distance, and potential check-in/check-out times imposed by caravan parks or site providers. Because of this, Camplify operates on a per-day rate. Our insurance covers a 24 hour period and hirers are charged the full 24 hours, no matter the hours used. Nonetheless, pick-up and drop-off times must be agreed with the owners and respected at all times.
FAQ - What are the pick-up and drop-off times?
FAQ - Can I pick up the van early? Or return it late?
FAQ - What if I break down?
The booking confirmation will show the time agreed between hirer and owner.
What if you need to amend the booking?
Many hirers wish to collect the vehicle prior to their trip and maximise the day rental while also returning the vehicle later in the afternoon/evening when they return from the holiday.
If you require the vehicle the night before your trip please notify the owner on your initial request and discuss rates. If you have already paid for the booking you will need to call the Customer Service Team on 0330 808 1811 to ensure your booking dates reflect your insurance.
FAQ - How do I change the dates of my booking?
If you have any questions about your situation please call us on 0330 808 1811.