Yes, the Excess Deposit is required as a deposit upon the collection of the vehicle.

The Excess Deposit will become a pending transaction from the credit card supplied (all funds will be processed against your card).
The amount is determined by the Excess Reduction package option selected. This will appear as a pending transaction on your credit card 48 hours before the start of your holiday and for the duration of your trip.

If the damage gets reported we will withhold the funds until the issue is resolved and costs are determined. Alternatively, if the owner reports no issues, the excess deposit is returned in full to the hirer, usually within 48 hours of the end of the holiday.

For full details of Excess Options please see Camplify Excess Reduction

If you have any questions about a specific situation please contact the 

Customer Support Team on 0330 8081811