In the days/weeks leading up to the hire, you'll need to ensure that the RV is in good condition, clean and prepared for the hirer.

Consider this list for best practice:



Check engine oil and top up fluid levels

Check tire tread is safe

Check brakes and lights are working

Serviced within 6,000 miles



Check all winding mechanisms are working

Check battery is charging properly

Check all electrical appliances to make sure they're working



Clean internally and externally (check our cleaning guide for Covid times)

Provide a dustpan and broom, cleaning equipment, chemicals for the toilet, cloths so that your hirer is well equipped to maintain cleanliness


Park the RV in a spot with lots of space so that you can easily demonstrate things and the client can drive the RV away easily

Give yourself plenty of time to do the handover with the customer. Do not rush

Ensure that the gas bottles have sufficient gas and/or you're aware of the levels

Ensure that the motorhome/campervan has a full tank of fuel


Check your Handover Information:

Make sure your mobile phone is charged so that you can complete the pre-hire and post-hire checklists via the Owner App

Have a demonstration routine so that you are consistent each time

Write out an itemised checklist of items and make sure they're in the van before the hirer arrives

DOWNLOAD our pre-departure-check lists for owners and hirers.