Handovers are a critical step in the Camplify hiring experience. Experience has shown that a thorough handover considerably reduces the likelihood of issues or damage whilst it increases the hirer confidence and his/her ability to enjoy the holiday, ultimately resulting in positive reviews.
The handover must be completed in-person to demonstrate the use of the RV.
You will need to complete the Pre-Hire Checklist with the hirer - Think of it as conditions/inventory report - similar to the commencement of a housing lease! The pre-hire checklist will guide you through the handover and highlight important topics that you need to discuss with your hirers.
- Be thorough
- Take your time
- Demonstrate everything, encourage them to help set up
- Ask questions
- Allow them to ask you questions
We do NOT recommend that you have the key stored in a lockbox for handover.
FAQ - Can I submit the pre-and post-hire checklists offline?
FAQ - How do I prepare the RV for hire?