Booking with Camplify

How does the payment process work?
When your booking has been confirmed by the owner, the next step is to pay for the booking. Camplify first requires a deposit that amounts to 25% of th...
Tue, 13 Oct, 2020 at 7:21 PM
Am I covered by insurance?
Yes!  All vans listed on our site must be comprehensively insured for hiring. Owners can either use your own insurance or select ours. We have worked wi...
Thu, 9 Apr, 2020 at 9:25 PM
What if I break down?
Every single hire through Camplify is covered by 24/7 roadside assistance. In the United Kingdom, we've partnered with the RAC Nationwide breakdown...
Thu, 6 Aug, 2020 at 9:04 PM
What about road tolls?
Understandably, you may need to take the van through tolled roads.  Hirers are to be responsible for their own toll charges. If there is a toll barrier ...
Thu, 9 Apr, 2020 at 9:50 PM
How do I pay for my booking?
After you've submitted a booking request to an owner, they need to approve the booking before you can pay. Once the booking is approved, you should c...
Fri, 10 Apr, 2020 at 12:21 AM
Can I cancel a booking?
We appreciate that circumstances can change and that you may need to cancel your booking. A booking is deemed as cancelled when you click the cancel button ...
Fri, 9 Oct, 2020 at 9:41 PM
Am I paying the owner or Camplify?
All payments are securely held and processed through Camplify. Transactions made outside the Camplify platform will void payment protection and insurance...
Fri, 10 Apr, 2020 at 12:31 AM
Does it cost extra for Drop-Off/Set-Up?
Yes, usually.  Drop-Off/Set-Up is where the owner takes the vehicle to a holiday location for a hirer (and the RV is not movable by the hirer) We re...
Fri, 10 Apr, 2020 at 12:34 AM
How long does it take for the owner to respond to my booking request?
We recommend allowing at least 24 hours for the van owner to respond to your booking request.  While you’re waiting for a response, it is a good idea to...
Fri, 10 Apr, 2020 at 6:55 PM
Is linen included?
Some owners will provide linen as part of the booking, others will charge an extra fee. And some owners will not provide linen at all. Check the details on ...
Fri, 10 Apr, 2020 at 12:37 AM