Manage your Booking

How do I leave a review?
You'll be able to submit a review of your experience once the booking is completed. A button will appear at the top of the page when viewing the bookin...
Thu, 11 Feb, 2021 at 6:09 PM
Can I cancel a booking?
We appreciate that circumstances can change and that you may need to cancel your booking. A booking is deemed as cancelled when you click the cancel button ...
Thu, 4 Mar, 2021 at 6:22 AM
How do I change the dates of my booking?
In the event that you need to alter the dates of your booking, we have built a feature that will allow the owner or the hirer to propose new dates, they are...
Fri, 15 Jan, 2021 at 5:50 PM
How can I request a refund/credit and how long does it take?
Camplify is a peer-to-peer platform, so if you are no longer able to take your trip, you will need to cancel the booking through the platform. Then Camplify...
Thu, 4 Mar, 2021 at 6:36 PM
What is your cancellation policy?
Owners set their preferred cancellation policy and can choose amongst three options (Flexible, Moderate and Strict). The cancellation policy is displayed on...
Thu, 4 Mar, 2021 at 6:36 PM
Can I postpone instead of cancel?
Camplify cannot force owners to postpone bookings. Camplify allows changes as long as the owner agrees.   It's not a requirement of Camplify owners...
Tue, 19 Jan, 2021 at 6:33 PM
Can I modify my review?
No, reviews cannot be modified or deleted once submitted.  We are often asked to amend reviews because of mistakes or if an issue is later resolved. How...
Thu, 11 Feb, 2021 at 6:10 PM
How do I find my booking?
Go to  https://www.camplify.co.uk/login to log into your Camplify account. You will be directed to your “Dashboard” Click on “Bookings” on the right-hand...
Wed, 20 Jan, 2021 at 9:40 PM