Damage Protection Cover

Do you offer Damage Protection cover?
Yes we do. Every van listed on Camplify must have damage protection cover in place in order to hire it out. This is the owner's responsibility. Many ins...
Wed, 20 Sep, 2023 at 11:40 PM
Why am I asked to pay for VAT on damage or an insurance claim compensation?
When you go through an insurance claim, the insurance company will ask if you are VAT registered. The normal position is that if the business/owner is VAT r...
Thu, 22 Jun, 2023 at 10:03 PM
My van is going to Europe/Ireland, Do I have damage protection cover? What do I need to do?
If you are using Camplify damage protection cover, you must notify us immediately so that we can let our insurance provider know. Failure to do so may limit...
Wed, 14 Jun, 2023 at 11:10 PM
Do you have damage protection cover that allows hirers to tow my touring caravan?
Unfortunately, there is no known damage protection cover in the UK that covers someone else towing your touring caravan or trailer. Camplify is working very...
Tue, 13 Jun, 2023 at 12:48 AM
Can I use my own insurance policy for hiring on Camplify?
Yes you can but please check with your insurance provider that your policy allows rental of your RV. Most personal insurance policies don’t cover rental. Yo...
Wed, 12 Jan, 2022 at 1:40 AM
If I use my own insurance, can I still use your accident excess for damages?
Yes you must. Camplify holds an accident excess of between £500 and £2000 (depending on which Excess Reduction package chosen) against the same credit card ...
Tue, 13 Jun, 2023 at 12:50 AM
What maintenance am I required to undertake for my vehicle to remain insured?
As registered owners on the Camplify platform, there is a set of standards we require with all listed vehicles. This ensures that all hirers are safe, enjoy...
Wed, 7 Apr, 2021 at 3:56 PM
What is Camplify’s role in managing an incident?
In the event of an Incident, Camplify’s role is to manage the bond, log claims and liaise with the insurer on behalf of the owner, support hirers and own...
Mon, 1 Feb, 2021 at 5:28 PM
Does Camplify hold an accident excess deposit?
Yes, an Excess Deposit is required as a deposit upon the collection of the vehicle. The Excess Deposit will become a pending transaction from the credit ca...
Tue, 13 Jun, 2023 at 12:53 AM
Can hirers reduce their excess?
Yes, Hirers can reduce their excess. Accidents can happen to even the most careful drivers. Whilst the vehicle is in the hirer's care they are responsi...
Mon, 12 Apr, 2021 at 5:48 PM