Pick-Up and Return

What are the pre-hire and post-hire checklists?
The pre and post-hire checklists are important documents that should be completed by you, in the presence of the hirer (unless previously agreed by both par...
Tue, 16 Feb, 2021 at 9:41 PM
Is my way to/from a drop off covered by insurance/roadside assistance?
No, you are not insured for these trips and roadside assistance only covers the vehicle during the hire.  These trips will be covered by your personal i...
Fri, 12 Feb, 2021 at 6:50 PM
How long do I have to report damage?
Accidents, incidents involving third parties and significant damage must be reported to Camplify immediately. It is important that you encourage hirers to i...
Tue, 16 Feb, 2021 at 7:47 PM
Can I submit the pre- and post-hire checklists offline?
You no longer need to worry about dropping off or picking up your van in areas with poor mobile reception. We introduced an offline functionality on the Cam...
Fri, 12 Feb, 2021 at 8:15 PM
My van is out on hire, and now what?
When your RV is out on hire: You must remain contactable in case of issues or emergencies. To reduce the need for your hirers to contact you during t...
Fri, 12 Feb, 2021 at 8:22 PM
How do I prepare the RV for hire?
In the days/weeks leading up to the hire, you'll need to ensure that the RV is in good condition, clean and prepared for the hirer. Consider this list...
Mon, 15 Feb, 2021 at 2:28 AM
How do I do a handover?
Handovers are a critical step in the Camplify hiring experience. Experience has shown that a thorough handover considerably reduces the likelihood of issu...
Mon, 15 Feb, 2021 at 3:14 AM