Paying for a Booking

How does the payment process work?
When your booking has been confirmed by the owner, the next step is to pay for the booking. Camplify first requires a deposit that amounts to 25% of th...
Thu, 13 May, 2021 at 5:35 PM
What about road tolls?
Understandably, you may need to take the van through tolled roads.  Hirers are to be responsible for their own toll charges. If there is a toll barrier ...
Thu, 9 Apr, 2020 at 9:50 PM
How do I pay for my booking?
After you've submitted a booking request to an owner, they need to approve the booking before you can pay. Once the booking is approved, you should com...
Thu, 13 May, 2021 at 5:34 PM
Am I paying the owner or Camplify?
All payments are securely held and processed through Camplify. Transactions made outside the Camplify platform will void payment protection and insurance...
Fri, 10 Apr, 2020 at 12:31 AM
Does it cost extra for Drop-Off/Set-Up?
Yes, usually.  Drop-Off/Set-Up is where the owner takes the vehicle to a holiday location for a hirer (and the RV is not movable by the hirer) We re...
Fri, 10 Apr, 2020 at 12:34 AM
What is the Service Fee?
Service Fee is a charge from the owner for each booking to cover the cost of restocking and getting the van ready again for the next hire. It is a separate ...
Thu, 28 Jan, 2021 at 10:41 PM
If I book a static caravan, does the booking include the caravan park fees?
Hires don’t include park fees unless stated on the listing or during your communication with the owner. Please check with the owner directly in each booking...
Tue, 19 Jan, 2021 at 7:15 PM
Is there a charge for an additional driver?
For Owners using the Camplify flexible insurance policy there is no charge for adding a secondary driver. Owners using their own fully comprehensive insuran...
Fri, 12 Mar, 2021 at 8:11 PM
What is the Booking Fee for?
To help Camplify provide an amazing service, and cover the costs of the solutions we provide, like roadside assistance and comprehensive insurance, we charg...
Tue, 30 Mar, 2021 at 10:30 PM
Can I change my payment details for payment?
Yes, you can amend your credit card prior to the final payment. Payment information is securely stored and to amend payment details for any booking you ...
Mon, 12 Apr, 2021 at 6:03 PM